CarMax Santa Rosa - Santa Rosa, CA (2024)

FAQs

Can I negotiate with CarMax? ›

No, all of our offers are firm and valid for 7 days.

Yes, and our offer will be the same whether you're buying from us or not. Is the online offer a real offer or an estimate? We provide real offers, both online and in-store, and they are valid for 7 days.

You will leave with payment in hand the same day you sell us your car.

The Altima was the best-selling vehicle for CarMax in its most recent fiscal year, and it was also the most frequently test-driven.

CarMax has a no-haggle policy, which means you can't negotiate the price. This can be a benefit, though, because you know you're getting CarMax's best rate first instead of a lowball offer. You can still sell your car to CarMax after the seven-day period, but you'll need to get a new offer.

Both Carvana and CarMax advertise no-haggle pricing, but Carvana offers a seamless selling process that helps it come out ahead in our rankings. We give Carvana the edge over CarMax as a car selling website. Our team rates CarMax just slightly ahead of Carvana for its car buying services.

Private Sale. You can likely get the most money for your car by selling it privately. This is because you're selling to the next owner directly instead of through a middleman like a dealership or car buying website.

Please note that CarMax cannot purchase a vehicle currently leased through the following companies: Nissan Motor Acceptance, Infiniti Financial Services, Honda Finance, Southeast Toyota Financial, GM Financial, Ford Credit, Mazda Credit, World Omni, Volvo Financial, Lincoln Credit, Acura Financial, BMW Financial ...

We offer financing through several finance sources, including CarMax Auto Finance, a division of CarMax. Most of our customers' financing decisions are available in 5 minutes or less.

Will CarMax buy my car if I still owe money on it? ›

In some cases, the negative equity can be included in your financing if you buy a CarMax car. If not, we'll calculate the difference between your payoff and our offer to you and you can pay CarMax directly. If the amount you owe is less than $250, we will accept a personal check.

If you make a final payment that exceeds your total amount due we will mail you a refund check.

The vehicles are generally 5 years old or newer though most of their cars are 3-year-old off-lease vehicles. CarMax also offers a 30-day return policy (up to 1,500 miles) and 90-day or 4,000-mile limited warranty on all vehicle purchases.

The Toyota Corolla is the world's bestselling car with Toyota building over 50 million of them since 1966. This amazing achievement is just a testament to the effort Toyota put in this model. They have produced countless versions, generations, and models for many different markets.

The Ford F-Series maintained its spot as the best-selling vehicle in America for over four decades straight. Of the two million cars that Ford sold last year, nearly 40% were of the F-Series. While the automaker has cut back electric vehicle (EV) plans for 2024, sales of EV models increased 18% over the year.

A car fax is an estimated value of a vehicle, it is not binding on either party. It's like a Zillow listing for a home. You can use a car fax to negotiate a price but you cannot force a sale, just like a dealer cannot force a purchase based upon a listing.

Note: While some dealerships may negotiate trade-in values, CarMax considers an appraisal a separate transaction from a trade-in or car purchase and does not negotiate. Our offers are firm and stay the same whether you purchase a car from us or not.

The short answer is no, you cannot negotiate with CarMax. However, discover other ways you can bring down the costs and learn about the benefits of buying a car with CarMax — even if you can't negotiate the price in a traditional sense.

The appraisal team will give you a written offer that is good for seven days, which will allow you to shop around for a better offer or to secure your replacement vehicle. Keep in mind that this offer is non-negotiable.