General SummaryUnder general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service.
Principle Duties & Responsibilities
Execute processes as defined by work instructions and/or standardized work
Participate in problem-solving and continuous improvement activities with team
Participate in training of new associates with guidance of Inventory Associate II and/or the Manager
Provide outstanding customer service to both internal and external customers
Ensure daily lot maintenance and security of the display areas and work-in-progress zones
Secure and receive vehicles that are shipped to CarMax
Prep vehicle and title packets for shipping to other locations
Complete scanning of vehicles to ensure accurate product status
Complete wash and vacuums for customer returns and loaner vehicles
Complete front-lot wash
Perform Photo Station process
Drive vehicles on and off lot for repairs/storage
Provide support to Auctions. (if applicable).
Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
Complete duties as assigned by Flow Inventory Associate IVs and Managers
Minimum Qualifications/RequirementPosition requires the following:
Current driver’s license and meet the CarMax DSEPS standards
Ability to read, interpret, and transcribe data in order to maintain accurate records
High School diploma or equivalent work experience preferred
Ability to execute processes as defined by work instructions and/or standardized work
Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
Flexible work hours, with shifts that may include nights, weekends, and holidays
Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.
Wears CarMax clothing (acquired through the company) at all times working in the store.
Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste
disposal in required areas.
Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.
Disclaimer And ApprovalsThis document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of
publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of
management authorized to modify and such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age,
religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the
associate or CarMax. This at-will employment relationship will remain in effect throughout an associate’s employment with CarMax unless it is modified by a specific,
express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral
or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company
and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail, Motor Vehicle Manufacturing, and IT Services and IT Consulting
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